Enforcement Solutions Group Ltd
Last Updated: 01/11/2025

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1. Introduction

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Enforcement Solutions Group respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all relevant data protection legislation.

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2. Data Controller

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Enforcement Solutions Group Ltd is the data controller for the purposes of data protection law.
Registered Office: 23 Clarendon Place, Hyde, Stockport, SK14 2ND
Company Number: 15091152
Email: enquiries@enforcementsolutionsgroup.com
Telephone: 0333 335 5631

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3. Information We Collect

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We may collect and process the following types of personal data:

• Contact Information – name, company name, address, phone number, email.

• Financial Information – billing details, payment history, and account references (when relevant to services).

• Case Information – details you provide when engaging us for debt recovery or legal support services.

• Technical Data – IP address, browser type, operating system, and website usage analytics.

• Correspondence Data – communications with us via phone, email, or web forms.

 

4. How We Collect Your Data

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We collect data in the following ways:

• Directly from you when you complete forms, send emails, or call us.

• Automatically through cookies and analytics when you browse our Website.

• From third parties or publicly available sources (e.g., credit reference agencies, Companies House, or enforcement databases).

 

5. How We Use Your Data

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We process your personal data for the following purposes:

• To provide debt recovery, enforcement, and legal services.

• To verify identity and prevent fraud.

• To manage client accounts, invoicing, and payments.

• To comply with legal and regulatory obligations.

• To communicate updates, service information, and respond to enquiries.

• To improve our website and customer experience.

 

6. Lawful Basis for Processing

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We process personal data under the following lawful bases:

• Contractual necessity – to perform the services you request.

• Legal obligation – to comply with laws or regulations.

• Legitimate interests – to manage our business and improve services.

• Consent – for marketing or when required by law (you can withdraw consent at any time).

 

7. Data Sharing

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We may share your data with:

• Legal representatives, enforcement agents, or courts where necessary.

• Professional advisers such as accountants, solicitors, or auditors.

• Regulatory or law enforcement bodies (only when legally required).

• IT, hosting, and analytics service providers under strict data processing agreements.

We do not sell or rent personal data to third parties.

 

8. Data Retention

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We retain your personal data only as long as necessary to fulfil the purpose for which it was collected, including legal or regulatory requirements. Typically, this is six years from the date of your last transaction or case closure, unless a longer period is required by law. 

 

9. Data Security

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We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

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10. Your Rights

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Under the UK GDPR, you have the right to:

• Access your personal data (Subject Access Request).

• Request correction of inaccurate or incomplete data.

• Request deletion (“right to be forgotten”).

• Restrict or object to processing.

• Request data portability.

• Withdraw consent at any time (where applicable).

To exercise any of these rights, contact us at compliance@enforcementsolutionsgroup.com.

 

11. Cookies and Analytics

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We use cookies to improve site functionality and user experience. For more information, see our Cookie Policy below.

 

12. Changes to This Policy

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We may update this Privacy Policy from time to time. The updated version will be published on our Website with a new “Last Updated” date.

 

13. Contact Us

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If you have any questions or concerns about this Privacy Policy, contact us at:
Enforcement Solutions Group Ltd
Email: enquiries@enforcementsolutionsgroup.com
Telephone: 0333 335 5631

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

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Cookie Policy

 

Last Updated: 01/11/2025

This Cookie Policy explains how Enforcement Solutions Group Ltd uses cookies on www.enforcementsolutionsgroup.com.

 

1. What Are Cookies?

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Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience and allow us to understand how our site is used.

 

2. Types of Cookies We Use

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• Essential Cookies – required for website functionality.

• Performance Cookies – collect anonymous data about how visitors use our site.

• Functional Cookies – remember preferences and settings.

• Analytics Cookies – used with tools such as Google Analytics to measure traffic and user engagement.

 

3. Managing Cookies

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You can control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of this Website.

For more information, visit www.allaboutcookies.org.

 

Website Disclaimer

 

Last Updated: 01/11/2025

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The information on this Website is provided by Enforcement Solutions Group Ltd for general information purposes only.

• We make every effort to keep the content accurate and up to date, but we make no warranties or representations of any kind about the completeness, reliability, or suitability of the information provided.

• Nothing on this Website constitutes legal or professional advice. You should seek appropriate professional guidance before acting on any information.

• Enforcement Solutions Group Ltd will not be liable for any loss or damage (direct, indirect, or consequential) arising from the use of or reliance on this Website or its contents.

• Links to third-party websites are provided for convenience only; we do not endorse or assume responsibility for their content.

Use of this Website signifies your agreement with this disclaimer.

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